Experience all of the best that the boutique fitness industry has to offer. Empower Fitness Lab is Houston’s Tri-Concept Studio. We offer 13 different formats between our Cycle, HIIT and YOGA programs. We specialize in the latest technology and exercise science to provide our members with unmatched results. 

The Membership Advisor role assists in running all “front of house” fitness studio operations, with a strong focus on delivering exceptional customer service as well as meeting sales expectations. Candidates must have strong customer service skills and sales expertise. The Membership Advisor is responsible for meeting and exceeding all key performance sales indicators for the fitness studios, including membership sales and renewals, retail and maximizing workout traffic, and maintaining premium customer service levels.

Membership Advisor Job Qualifications:

• Passion for fitness, contagious positive attitude, excellent communication skills and work ethic
• Reliable and resourceful
• Anticipate member needs as well as being proactive in the role 
• Excellent teamwork and customer service skills and a passion for helping others succeed
• Previous sales experience with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Able to multi-task and excel in a busy environment.
• Functional computer skills required
• Basic fitness knowledge 
• Flexible to work day, evening and/or weekend hours as needed and attend external events

Membership Advisor Job Duties:

• Sales: following with leads with a focus on closing new members
• Conducts telephone inquiries/follow up calls/customer care calls
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the EFL studio 
• Maintain an organized and clean lobby/front desk area
• Responsible for processing accurate credit card transactions
• Follow up and follow through activities with all prospective Members
• Responds immediately to member requests, inquiries and concerns.
• Proper onboarding all EFL members through the use of the Member Profile Form and Agreements
• Works closely with fitness team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative EFL training programs

Job Type: Part-time or Full time

Experience

• Anatomy Knowledge: Basic Fitness Knowledge
• Basic Computer Skills:  Required
• Customer Service: 1 year (Required)
• Sales: Minimum 1 year of sales experience

We are looking for superstar instructors that can inspire, motivate and energize our Members and guest from the moment they walk through the doors. We expect you to have a strong personality since you’ll be given freedom to set your own mark on the workout through workout design, choice of music and general style of teaching!

Key responsibilities

• Deliver first-class training to customers while maintaining the distinct EFL's aesthetic, appearance, atmosphere, and culture
• Inspire and energize our customers and provide superior customer service at all times, inside and outside of class
• Be able to provide an amazing experience to all fitness levels. Being able to provide modifications and up-levels. 

Required experience

• Group Fitness Certification or PT certification and experience from leading group training or working as a PT.
• A likable and outgoing personality, perceptive, strong sense of integrity, self-confident
• Experience in leading, communicating, coaching or performing in front of a group of people
• Strong multi-tasking skills
• Passionate and knowledgable about fitness and helping others to reach their goals
• Energizing and positive attitude
• Strong customer service skills, strong sense of responsibility, and ability to work independently

Job Types: Full-time, Part-time, Contract, Commission

Salary: $35.00 to $60.00 /hour

We are looking for superstar instructors that can inspire, motivate and energize our Members and guest from the moment they walk through the doors. We expect you to have a strong personality since you’ll be given the freedom to set your own mark on the workout through workout design, choice of music and general style of teaching!

Key responsibilities

• Deliver first-class training to customers while maintaining the distinct EFL's aesthetic, appearance, atmosphere, and culture
• Inspire and energize our customers and provide superior customer service at all times, inside and outside of class

Required experience

• Cycle/ Spin certification and/or experience from leading group training or working as a fitness instructor
• An outgoing personality, a perceptive, strong sense of integrity, self-confident
• Experience in leading, communicating, coaching or performing in front of a group of people
• Strong multi-tasking skills
• Passionate and knowledgeable  about fitness and helping others to reach their goals
• Energizing and positive attitude
• Strong customer service skills, caring about our members and excited about building personal relationships
• Strong sense of responsibility and able to work independently

Job Type: Part-time

Salary: $35.00 to $60.00 /hour

We are looking for superstar instructors that can inspire, motivate and energize our Members and guest from the moment they walk through the doors. We expect you to have a strong personality since you’ll be given the freedom to set your own mark on the workout through workout design, choice of music and general style of teaching!

Key responsibilities

• Deliver first-class training to customers while maintaining the distinct EFL's aesthetic, appearance, atmosphere, and culture
• Inspire and energize our customers and provide superior customer service at all times, inside and outside of class

Required experience

• Yoga Certification and teaching experience with Vinyasa, Hatha, Power, Yin, Restorative, Rocket, and Ashtanga Yoga.
• A likable and outgoing personality, a perceptive, strong sense of integrity, self-confident
• Experience in leading, communicating, coaching or performing in front of a group of people
• Strong multi-tasking skills
• Passionate about fitness and helping others to reach their goals
• Energizing and positive attitude
• Strong customer service skills, caring about our members and excited about building personal relationships
• Strong sense of responsibility and able to work independently

Job Type: Part-time

Salary: $35.00 to $100.00 /hour